Privacy Policy

Welcome to JobWork360! This Privacy Policy explains how JobWork360 ("we", "us", or "our") collects, uses, protects, and discloses information when you use our mobile application and related admin panel services (collectively, the "Service").

JobWork360 is a business-oriented enterprise resource planning (ERP) tool designed for factory owners, workshops, and manufacturing units to track production, job cards, worker attendance (Hajri), wages/payroll, stock inventory (such as sole stock), invoices, and cash bookkeeping. We are committed to protecting the privacy of your data, employee records, and business operations.

1. Information We Collect

To provide our services effectively, we collect and process the following categories of information:

• Account & Profile Information: When you register an account, we collect your name, email address, mobile number, company name, bank details (for invoices), and password.
• Factory & Production Data: We store details of your factory operations, including job cards, items produced, weights (forging/finishing weight), turning times, and rates.
• Inventory Records: Records of material generated, sold, stock balances, and sale invoices (such as shoe sole stock details).
• Customer & Vendor Directory (Parties): Names, contact numbers, GST numbers, addresses, and financial ledgers of your buyers, suppliers, and outsource partners.
• Employee & Payroll Data: Employee names, contact details, salary structure (daily rate, hourly rate, or fixed monthly), daily attendance records (Hajri Card), overtime details, and salary advances ("Upad").
• Transaction & Expense Data: Incomes, expenses (fuel, diesel, electricity, labor, etc.), billing logs, and profit & loss details.

2. Device Permissions We Request

Our mobile app requires specific system permissions to function correctly. These permissions are only accessed when necessary:

• Record Audio (Microphone): Used strictly for the Speech-to-Text feature, allowing you to search items or dictate notes/entries vocally. Voice data is processed locally on the device (or via default operating system services) and is never recorded, stored, or sent to our servers.
• Internet Access: Required to sync your local data with our secure servers, load updates, and generate/share invoice PDFs.
• Storage Access (Read/Write): Used to save PDF invoices, payroll slips, and financial reports locally on your device or to import/export documents.

3. How We Use Your Information

We use the collected information for the following purposes:

• To operate, maintain, and provide the features and functionality of the Service.
• To automatically calculate worker salaries, payroll bonuses, deductions, and advances.
• To generate GST-compliant and Non-GST invoices, cash book ledgers, and transaction histories.
• To back up your data securely to our cloud servers, preventing data loss in case of device damage.
• To send renewal notices, notifications, or critical administrative updates.
• To provide customer support and troubleshoot technical issues.

4. Data Security

We implement industry-standard technical and organizational security measures to protect your database, accounts, and reports. All communication between the mobile app and our servers is secured using SSL/TLS encryption. However, please remember that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Data Retention & Account Deletion

We retain your business data for as long as your subscription is active. If you wish to close your account and permanently erase all data, including worker profiles, customer ledgers, and billing records, you can submit a deletion request by emailing us at support@jobwork360.com. Upon verification, your account and associated records will be permanently deleted from our primary databases within 30 days.

6. Third-Party Services

We may employ third-party companies and tools to facilitate our Service (e.g., hosting servers, PDF generation libraries, payment gateways, and push notification systems). These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

7. Children's Privacy

Our Service is intended strictly for business administration and is not designed for or targeted at children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this policy periodically for any changes.

9. Contact Us

If you have any questions, suggestions, or concerns regarding this Privacy Policy or your business data, please contact us: